Post by Shizuka on Apr 4, 2016 1:02:04 GMT 9
Terms of Service
You must read and accept these terms before commissioning me. See my Commission Information page for details on the commission process.
EXPECTATIONS
- I intend to deliver a quality product in my own style, on the level of shown examples advertised in the sale of the commission, in accordance with the reference sheet and additional reference materials or descriptions provided by the commissioner to the best of my ability.
COMMUNICATION
- I promise 100% communication uptime. I will show WIPs whenever requested by the commissioner or let you know if I haven't started your commission yet. I'll always try to get back to you as soon as possible but in the event of something unexpected going on, please be patient for up to 48 hours. I'll also let you know ahead of time if I will be unable to be reached for a longer period of time. Although I will always contact you first and show you the Work in Progress as soon as I've finished a stage to check to see if things are alright before continuing anyway. I may occasionally post WIP screenshots on my social media.
- I will check with the commissioner at certain stages of the commission for approval. Please ask for corrections and changes at these stages, even small changes you could've asked for in previous WIP stages. I may also contact you if there are parts of your ref sheet I don't understand. Sometimes I'll change my mind on some aspect of the artwork, but will explain or show you the concept sketch of my ideas to get your approval before going through with it. Please keep your DMs or notes open via the method of communication with me that you have chosen, so that I can communicate with you on your commission, or let me know if you'd like to move communications over to email or another platform. This isn't a bother, and I'll be totally happy to speak with you elsewhere as long as I have an account on there.
- If at any time the commissioner becomes hostile, disrespectful, or threatening towards myself, the commission may be dropped and refunded according to my refund policy. If you are found to be breaking my terms of service, I will not work with you. Extremely rude behavior towards me or my mutuals could get you blacklisted from commissioning me in the future.
ACCEPTING YOUR COMMISSION
- I don't make reservations but I will have a small waitlist for each commission opening. Waitlisted clients may let me know at any time if they no longer wish to be on the waitlist and there is no penalty for deciding not to commission me anymore before their commission is accepted and paid for.
- I reserve the right to reject a commission for absolutely any reason without disclosing why. This rejection will occur before the commission is accepted and invoiced. You are always welcome to try again at my next commission opening.
- You may request secrecy of the commission process. In this case, I will not post WIPs publicly and will not stream the commission process except to my close, trusted friends. The commission will be private until it is completed and approved by the commissioner.
- I am not accepting permanently secret commissions at this time.
- All commission requests must have a completed reference sheet. I will not be offering concept design services based off written descriptions anymore, and I will outright refuse all artistic liberty or original design requests. I apologize for the inconvenience, but commissions with a lot of concept design work and brainstorming between the artist and commissioner are extremely difficult for me to complete quickly to the degree that the prices I charge cannot make up for the time I invest in the commission process, which extends day by day each time a dozen more instances of additional correspondence are required between the commissioner and artist to refine and perfect a design to the commissioner's liking. The reference sheet you submit with your commission request must be the character's final design, aside from artistic style difference such as exaggerating the body type, or tiny inaccuracies like missing a finger in the reference art.
- I reserve the right to charge for or outright deny any requests that heavily deviate from the character's reference sheet that was submitted in the initial commission request. Of course these things will be discussed with the commissioner before any decisions or charges are made.
- I will not accept "due dates" for commissions except in rare cases. You can always ask me about rough ETAs, but most of the time, I cannot make any concrete promises. ETA for commissions will usually take anywhere from a couple weeks to a few months. In the event that life gets in the way and prevents me from finishing your commission within this timeframe, I will contact you and keep you updated on at least a monthly basis at minimum on the status of your commission.
- If the customer vanishes or ceases contact at certain stages of the commissioning process, a variety of consequences will take place. If you don't respond to my messages after I confirm you've received the slot and ask for the details, you will lose the slot after 24 hours, and I will offer the slot to the next person. You must have the funds ready at the time the commission slot is claimed and I will not wait. If you do not pay the invoice within 24 hours, you will lose the slot and be blacklisted from commissioning me in the future. If you vanish for over three months after I contact you at a certain stage, and you have paid, and I cannot find a way to get in touch with you or find out where you went or why you won't respond to my messages, the commission will be dropped and no refunds will be given unless you prove you are the one who commissioned me and give a fair explanation why you disappeared.
WAITLISTED COMMISSIONERS
- There is no ETA on how long waitlist members can expect to wait until they are contacted for commission. But the waitlist will always be kept short with a cap of 4 commissioners. When you are up next on the waitlist and are contacted to see if you are ready to commission the artist, you have the option to go through with the commission process by paying the up front invoice, or if you're not ready yet, you can asked to be skipped. If you are the last person on the waitlist and you still aren't ready, you can be given up to 2 weeks time to have the funds ready to commission the artist. If you still aren't ready after 2 weeks or not, then the waitlist will be cleared, and you will no longer be on the waitlist. But you are welcome to submit a commission request again at my next commission batch opening.
PAYMENT METHOD
- I only take payment up front, through Paypal, with invoice, and I will not work further than the concept sketch phase until the commission is paid in full. I use USD values, but as long as you can convert the price using Paypal's conversion system, you can send international money as well. When you tell me you are ready to pay and have given me your paypal address, I will send an invoice. All you have to do is pay the incoming invoice for me to add your commission slot to my queue and officially accept you as a commissioner.
- At this time, I don't accept payment plans.
COMMISSION CANCELLATION AND REFUND POLICY
- You may be able to ask for a partial refund and cancellation of the commission depending on how far along the commission process has gone. Before I've finished the first sketch and shown it to you, 90% is refundable. After sketch is completed and approved, and I'm in the lineart stage, 50% is refundable and you may receive what I've finished so far. After lineart and flat coloring is completed and approved, refunds will not be available, but you will receive the completed artwork once it is finished, or the incomplete image in its current state if you request the commission be dropped immediately.
- After the invoice has been paid for, 10% of the payment is nonrefundable unless it takes me over a month to show you a sketch preview.
- Sometimes I might have to give up on a commission due to real life issues, lack of inspiration, or perhaps I find I am unable to attain the skill level required to draw your commission. If this happens, I will notify you and refund your commission completely.
- Completed commissions cannot be refunded. No exceptions.
REVISIONS TO YOUR COMMISSION
- Any mistakes on my behalf are free of charge to fix. Sometimes I miss a detail in the ref sheet. Please let me know if I did! I will be more than happy to fix this for you!
USAGE AND COPYRIGHTS
- You own all rights to your characters and their designs. I own all rights to the artwork. If the ownership of the character changes, then the character rights in the artwork you commissioned me for are decided between you and the new owner.
- I reserve the right to publicly display completed and client-approved commissions digitally and in print, posting it online on my art websites and my social media, and using it as examples of my work in my portfolio. I will not make any unrelated profits from your commission. I may enter it in art shows that judge skill and quality of art, and will discuss with you to receive your consent first before entering it into any kind of art contest with a cash prize.
- You may request the transparent (background-less) render of any commission. I can give you the watermarked (if you're going to be using it publicly) or non-watermarked version (if you're going to use it in graphics, or for something else that others shouldn't be able to steal easily). You will receive the watermarked version by default and the unwatermarked version by request.
- You may repost your commission anywhere with credit to me, preferably with a link. If posting it publicly to your gallery, please post the watermarked version so nobody else can try to steal or claim your character and my art. The unwatermarked version is for if you'd like to crop it as a banner, icon, etc., use it in some personal graphics, show it off to friends and family, or print it out.
- You may not sell prints of your commission. I do not allow people to make any profit off of my art. You can profit indirectly, if you show the artwork as a representation of your character in an original video of your creation such as a song cover, and monetize your own video, or if you use it as your icon and people donate to your cause, or use it to advertise something like a charity's banner. But as long as the focus is on the service you're doing for money, and the picture is only there as additional decoration, it should be okay. Feel free to contact me and ask if you're unsure about usage of my art.
- I EXPLICITLY FORBID ANY OF MY WORKS FROM BEING MINTED AS AN "N.F.T." OR USED TO TRAIN "A.I." TOOLS. This is absolutely non-negotiable. I will not work with customers who participate in cryptocurrency or A/I "art". The client shall not reproduce/and or otherwise use the work in any manner for the purposes of training artificial intelligence technologies to generate work, including without limitation, technologies that are capable of generating works in the same style or genre as the work. Nor shall the client sublicense others to reproduce and/or otherwise use the work in any manner for purposes of training artificial intelligence technologies to generate work.
- You must always credit me whenever and wherever you use and display the artwork. Failure to credit me and refusal to do so after being asked to will prompt me to report you of art theft and blacklist you from commissioning me in the future.
WILL/WON'T DRAW
- You can commission me to draw one of my characters with yours, but the extra character price will remain the same even if it is my character. Of course keep in mind, I may reject the scenario you propose of our characters if I feel it isn't an appropriate scene for my character to participate in.
- I will draw humans, animals, fantasy creatures, fanart, shipping, romance, wlw, mlm, sfw, anthro, humanoid, moderate gore, any realistic body types. Feel free to ask if your commission subject qualifies!
- I won't draw NSFW, reproductive organs, sexual fetishes, breasts on quadruped animal characters, nips regardless of gender or species, mecha, excessive machinery, bigoted visual messages, explicit religious/political symbolism, fantastically extreme body types (such as inflation or humongous breasts).
- Things I might reject due to my skill level not being at a place I am comfortable with drawing most man-made machinery, extremely complex embroidery or weapon designs, complex shiny metallic armor, ring mail, plants with complex and tiny details, unique/advanced shiny textures.
- I will not draw in a deliberately toony style. My art is semi-realistic styled, so I won't be drawing like for example, the connected sclera of sonic characters or 4-toed mammals with three toes and a thumb unless it's like a fantasy version of the animal.
- At this time, I do not offer chibi style unless your character is anatomically "chibi-like" even in its realistic feral or anthro form.